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Customer Service
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We’re devoted to your pet’s health and your happiness.

We want your tail waggin'!

At Animal Health Services we try to make ordering as easy as possible.

Below you will find information on how our checkout process works.

If, however, you have trouble or questions, please call our our Customer Service line below or you can use our Live Chat service if an operator is online.  Live Chat can be activated by clicking on the Live Chat box in the lower left corner of this page.

Email us anytime at info@protectmypet.com  

To speak with a customer service associate, please call toll-free: 1-888-680-7387
7 Days a week 
Monday - Friday 8:30a - 8p Eastern Time
Saturday 9a - 8p Eastern Time
Sunday 10a - 7p Eastern Time


Pricing

All prices are in US dollars.  We are committed to bringing you, our customer, the lowest prices available online.  We encourage you to shop around, we're confident you'll find our everyday prices are lower than the competition.

Ordering Online

Add items to your Shopping Cart. As you navigate our site, add as many items to your shopping cart as you wish.  The amount of items in your cart is indicated next to the Shopping Cart image at the top each store page.

Viewing your Shopping Cart
. To see what is in your Shopping Cart, click on the Shopping Cart image at the top of any store page.  Here you can adjust the quantity of each item and estimate shipping costs before checking out.  Shipping is estimated using our standard mode of shipment- First Class Mail using the U.S Postal Service. You will have the option to change your shipping method during the checkout process.

Checkout. Checkout begins with logging in if you have purchased from us before, or simply providing your email address to proceed as a guest.

  • Checkout Summary  A summary of your information is displayed to the right and updated as you progress through the checkout process. You can always go back to edit any of your information by clicking on the Edit links in the summary.
  • Billing and Shipping Address(es). If you've logged in, your stored shipping and billing information should be filled in for you.  If not, enter your address then click Continue.
  • Shipping Method  Choose a shipping option if you'd like your items faster than our standard shipping method.  Then click Continue.
  • Payment Information. Enter your credit card information and click Continue.
  • Review Your Order  The last step in the checkout process. Review your information, once you're sure everything is accurate, click Submit Order. 
  • Confirmation  Once your order is processed you will see a confirmation message.  You will also be emailed a confirmation and receipt.
  • PawsPlus, Inc. will appear on your receipts and your credit card statement.

Order by Phone


If you prefer to order by phone, call our toll-free number at the top of this page to talk to one of our courteous Customer Service representatives.  Please have your Credit Card handy.

You can also call if you need help selecting the right product for your pet.

Payment Methods

We accept VISA, MasterCard, American Express and Discover Card for all orders. You can order online with confidence that your credit information is safe and secure - we use the latest SSL encryption to transmit your information securely.  In addition, we will never share or sell your email address or personal information with anyone outside our company.

You will be billed by PawsPlus and will see PawsPlus on your credit card statement.

International Addresses

We apologize to our international friends but at this time we are only able to ship orders within the United States.  We cannot ship to APO addresses and Canada.


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